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EE Broadband Reviews

Independent reviews of EE broadband packages and performance

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EE Broadband: What's on offer?

EE is part of the BT Group and provides home broadband exclusively over the Openreach network, giving it nationwide coverage without running its own infrastructure.

EE broadband is available to around 20 million homes across the UK. Depending on where you live, you may be able to get part fibre (FTTC) or full fibre (FTTP) broadband. Openreach's full fibre network continues to expand, bringing faster, gigabit-capable connections to more areas each year.

EE offers a mix of standard fibre and full fibre broadband options, with faster packages aimed at busy households, home working, streaming and gaming. As with all Openreach-based services, availability and speeds depend on your address, so it's worth checking your postcode to see what you can get.

EE's broadband is closely tied to its mobile network. Existing EE mobile customers can unlock extra benefits, including unlimited mobile data boosts, when they bundle broadband with a qualifying pay-monthly mobile plan.

Broadband is sold without a landline by default, reflecting the way most people now make calls on their mobile. A home phone can still be added for those who need one, and TV is optional, with EE TV available alongside standalone streaming services if required.

Read more in our review of EE broadband.

EE TV bundles

EE broadband can be bundled with EE TV, which is delivered through the EE TV Box Pro. It brings live TV and streaming services together in one place, combining Freeview channels with popular subscription apps.

Depending on the package you choose, EE TV can include access to Netflix, TNT Sports, and NOW Memberships, which allow you to watch Sky Entertainment, Cinema and Sports content without needing a separate Sky subscription.

There are several TV bundles available, ranging from entertainment-focused options to larger sport-led packages. A key advantage of EE TV is flexibility - you can switch between TV packages each month without having to start a new broadband contract.

Unlike using streaming apps on their own, EE TV lets you pause, rewind and record compatible live channels, including selected Sky content available via NOW.

The EE TV Box Pro also supports a wide range of on-demand apps, including Netflix, Prime Video, Discovery+, Paramount+ and Apple TV+, so you can manage most of your viewing through a single TV interface.

EE broadband speeds

EE broadband is available at a range of speeds, depending on whether your address is connected to part fibre or full fibre on the Openreach network.

In areas served by part fibre (FTTC), many homes can get average download speeds of around 30-70Mbps, which are generally suitable for everyday use such as browsing, streaming and working from home.

Where Openreach full fibre (FTTP) is available, EE offers a wider choice of faster options. These range from entry-level full fibre packages through to ultrafast and gigabit-capable services. In some areas, EE also offers a Premium full fibre plan with average download speeds of up to 1.6Gbps, aimed at busy households with lots of connected devices.

The table below shows the typical download and upload speeds for EE broadband packages.

Average download speed Average upload speed
Fibre 36 36Mbps 9Mbps
Fibre 50 50Mbps 9Mbps
Fibre 67 67Mbps 18Mbps
Full Fibre 74 74Mbps 20Mbps
Full Fibre 100 100Mbps 20Mbps
Full Fibre 150 150Mbps 30Mbps
Full Fibre 300 300Mbps 49Mbps
Full Fibre 500 500Mbps 73Mbps
Full Fibre 900 900Mbps 110Mbps
Full Fibre 1.6Gb Premium 1.6Gbps 115Mbps

As with all major UK broadband providers, advertised average speeds are measured during peak hours between 8pm and 10pm, and must be achievable by at least 50% of customers on each package.

EE also applies a minimum speed guarantee. If your broadband regularly falls below the guaranteed minimum speed for your line and EE can't fix the issue, you may be able to leave your contract without early termination charges.

EE broadband offers and rewards

EE often runs incentives for new broadband customers, which can include EE Reward Cards. These are prepaid Mastercard cards that can be spent almost anywhere Mastercard is accepted. The value varies depending on the offer at the time, but has commonly been up to £150 on selected deals.

There can also be extra benefits if you already use EE for mobile. Households with EE pay-monthly mobile plans may qualify for mobile data boosts, with some eligible plans upgraded to unlimited data once they're linked to EE broadband. In general, this applies to mobile plans costing £10 a month or more, though eligibility depends on the specific plans you have.

EE sometimes includes additional incentives when broadband is taken alongside EE TV, but these vary by package and availability. The latest EE broadband deals and offers are shown in the comparison table above, and we update it regularly as promotions change.

Key terms for EE broadband

EE broadband contracts typically run for 24 months, with introductory pricing often applying for new customers during the minimum term.

At the end of the minimum term, prices usually increase unless customers re-contract or switch provider. EE notifies customers when their contract is coming to an end and may offer new deals at that point. Customers can also choose to leave once the minimum term has finished.

EE applies annual in-contract price rises. On current agreements, EE broadband prices increase by £4 per month each year, applied from 31 March. EE TV plans are subject to a separate annual increase of £2 per month.

For households that also have EE pay-monthly mobile plans, an additional annual increase of £2.50 per mobile plan may apply, depending on the mobile contract held.

As with other major providers, customers who remain out of contract after the minimum term should expect to pay higher standard prices compared with promotional rates offered to new or renewing customers.

Frequently Asked Questions

What router comes with EE broadband?

EE includes Wi-Fi 7 routers with all of its full fibre broadband plans, with the exact router depending on the package you choose.

Most EE full fibre plans come with the Smart Hub 7 Plus as standard. This router supports Wi-Fi 7, offering faster speeds, lower latency and better performance when lots of devices are connected at the same time. For compatible devices, it can deliver Wi-Fi speeds of up to around 1Gbps.

EE's fastest 1.6Gbps Premium full fibre plan includes the more powerful Smart Hub 7 Pro. This uses tri-band Wi-Fi 7 technology, which helps deliver more consistent performance across larger homes and busy households.

Both routers include EE Wi-Fi Intelligence, which automatically manages and optimises your connection to give the best possible performance across different rooms and devices.

For homes that need extra coverage, EE offers Wi-Fi extenders that work alongside the Smart Hub routers. The Wi-Fi Extender 7 Plus is available for £10 per month where it isn't already included as part of a bundle.

Customers on other plans can also upgrade to the Smart Hub 7 Pro router for £15 per month if they want the extra capacity and coverage.

Does EE offer a home phone plan?

Yes. EE offers a traditional home phone (landline) that you can add to your EE broadband on a monthly rolling contract, giving you flexibility if you're not sure how long you'll need it.

You can choose between:

  • Pay As You Go calls for £5 per month, where you only pay for the calls you make
  • Unlimited UK calls for £18 per month, covering calls to UK landlines and mobiles

These call plans are charged separately from your broadband.

EE broadband without a landline

EE broadband can also be taken without a home phone line, which suits households that now rely entirely on mobile phones or internet calling.

If you choose broadband only, it's important to know that:

  • Your existing home phone number will be lost
  • Your home phone will stop working
  • You won't be able to make or receive calls, including emergency calls
  • You won't be able to get your old number back later
  • If you decide you need a landline in future, you'll have to set up a new phone number

For many homes this isn't an issue, but if you still depend on a landline - especially for emergencies - it's worth adding a home phone from the start.

Does EE offer whole home WiFi?

EE includes a whole home WiFi guarantee when customers take a WiFi Extender 7 Plus or WiFi Extender 7 Pro, either bundled with a broadband plan or as an add-on.

The guarantee applies to:

  • EE Premium, Ultimate, Made for Gamers or Busiest Home broadband plans
  • Any 1.6Gbps full fibre plan
  • Full Fibre 150 plans or above where a WiFi extender add-on is taken

Once your Smart Hub and WiFi extender are set up, EE aims to deliver a minimum WiFi speed of 100Mbps in every room. If that isn't achieved, EE will run diagnostic tests and may send additional extender devices to improve coverage, up to a maximum of three devices in total.

If you still can't achieve at least 100Mbps WiFi speeds in every room after all available steps have been taken, EE offers a one-off £100 credit applied to your next bill.

The guarantee applies to WiFi performance within the home and does not cover faults with the broadband connection itself.

What benefits are there for combining EE broadband and mobile?

If you have both EE broadband and an EE pay-monthly mobile plan, you become an EE One customer. In simple terms, that's EE's way of rewarding households that keep their broadband and mobile in one place.

For many customers, the main benefit is on mobile data. Qualifying EE pay-monthly mobile plans (typically £10 a month or more) can be upgraded to unlimited data automatically once they're linked to EE broadband. You don't need to request this - EE applies the boost and lets you know when it's active.

EE One can also make unlimited-data SIM-only deals cheaper when they're taken alongside EE broadband, with savings compared with taking the same SIM on its own. Exactly what's available depends on the mobile plans in your household and whether you're starting a new contract or upgrading.

If you cancel your EE broadband, EE One benefits stop and any mobile data boosts are removed. As with most bundled offers, the details can change over time, so it's worth checking the current terms before you sign up or upgrade.

How do I switch to EE broadband?

EE uses the UK's One Touch Switch service, which means you don't usually need to contact your current broadband provider yourself. Once you place an order, EE takes care of the switch and arranges a transfer date designed to minimise disruption.

In most cases, switching to EE broadband takes around two weeks from the day you order to when your new service goes live. On the day of the switch, any downtime is usually minimal - often just the time needed to connect your EE router or activate the line, which is typically a few minutes to a couple of hours.

If your switch involves new installation work, such as an engineer visit for a full fibre connection, the process can take longer. EE will confirm an estimated activation date when you place your order so you know what to expect.

Read more in our guide to switching broadband providers.

This comparison is produced and maintained by Choose, under the editorial oversight of Lyndsey Burton, Founder and Managing Director.