BT Broadband: What's on offer?
BT is one of the largest telecoms providers in the UK, offering broadband services to the vast majority of homes nationwide.
Customers can access both part-fibre and full-fibre broadband depending on location, with the Openreach full fibre network now passing over 20 million premises across the UK.
BT broadband deals include:
- Fibre Essentials
- Fibre 1
- Fibre 2
- Full Fibre 2
- Full Fibre 150
- Full Fibre 300
- Full Fibre 500
- Full Fibre 900
Alongside broadband, customers can add a home phone line with inclusive call plans, and BT TV, which provides access to TNT Sports and Sky content via NOW TV and HBO Max subscriptions, as well as selected streaming services such as Netflix.
BT also offers optional premium features on some broadband packages, including whole-home WiFi through Complete WiFi, mobile broadband back-up via Hybrid Connect, and enhanced support options such as those included with Halo 3.
Read more in our review of BT broadband.
BT broadband speeds
BT broadband offers a range of download speeds, although availability does vary depending upon location.
Households in Openreach full fibre-enabled areas will be able to choose from plans offering average download speeds of 74Mbps, 150Mbps, 300Mbps, 500Mbps, or 900Mbps. While those living outside of these upgraded areas should be able to choose from part-fibre plans of 36Mbps, 50Mbps, or 67Mbps instead.
| Average download speed | Average upload speed | |
|---|---|---|
| Fibre Essentials | 36Mbps | 9Mbps |
| Fibre 1 | 50Mbps | 9Mbps |
| Fibre 2 | 67Mbps | 18Mbps |
| Full Fibre 2 | 74Mbps | 20Mbps |
| Full Fibre 150 | 150Mbps | 30Mbps |
| Full Fibre 300 | 300Mbps | 49Mbps |
| Full Fibre 500 | 500Mbps | 73Mbps |
| Full Fibre 900 | 900Mbps | 110Mbps |
The average speeds listed above are delivered to at least 50% of BT broadband customers at peak times, which is between 8pm and 10pm in the evening when the network is busiest.
BT also offers a Stay Fast Guarantee, which sets a minimum download speed for each broadband package. If customers consistently receive speeds below this minimum and BT cannot resolve the issue within 60 days, they may be eligible for compensation and the option to leave their contract without early termination charges.
New customer offers
BT offers special deals for new customers signing up to one of their broadband packages.
The current deals available for those new to BT can be found in the comparison table, and we keep our data updated as soon as offers change. Prices and deals can sometimes vary from those available directly with BT, so to get these offers make sure to click the 'Get deal' buttons above and complete the sign up through the online checkout.
Current deals for new customers to BT include money off for the introductory period, reduced or waived setup fees, and BT Reward Cards.
BT also offer additional deals for those who bundle BT broadband with TV.
Key terms for BT broadband
BT broadband contracts last for at least 24 months, during which time the monthly price may be reduced for new customers.
At the end of the minimum term, prices usually increase, with higher out-of-contract rates applying unless customers re-contract or switch provider. BT will send customers end of contract notifications when their minimum term is coming to an end, along with any deals available to them if they re-contract with BT.
BT applies annual price rises to broadband contracts, with agreements taken out from 31 July 2025 subject to an increase of £4 per month each year, applied from 31 March. TV plans are subject to a separate annual increase of £2 per month, meaning customers with BT TV and broadband bundles may see a combined annual increase of £6 per month.
Older broadband contracts with BT taken out since 10th April 2024 will see an increase of £3 per month on 31 March of each year. BT broadband customers who are still on CPI-linked price rises will be moved to the new pounds and pence-based rises from March 2026.
When the minimum term ends, customers can also choose to switch away from BT if they don't want to take out another contract. Continuing as an out of contract customer is also an option, but customers should be aware they're likely to be paying more.
Customers who sign up for BT broadband without a phone line won't be able to add one unless they sign up to a new 24-month minimum term.
Frequently Asked Questions
How much does BT broadband cost?
BT full fibre broadband costs from around £26.99 per month for new customers. While this includes just the broadband connection, customers can add a home phone line for an extra £5 per month.
What router comes with BT broadband?
BT supplies the BT Smart Hub 2 with all standard broadband packages, including both part-fibre (FTTC) and full fibre (FTTP) plans.
The BT Smart Hub 2 is a dual-band router supporting WiFi 5 (802.11ac). It uses seven internal antennas and BT's "Smart Wireless" technology to manage connections across the home, helping to keep devices on the most stable signal.
It includes four Gigabit Ethernet ports for wired connections, along with a WAN port for full fibre setups. While it's a reliable and widely used router, it is now a generation behind newer WiFi 6 hardware offered by some competing providers.
For larger homes or areas with weaker signal, the Smart Hub 2 supports BT's Complete WiFi system, allowing you to add mesh "WiFi discs" to extend coverage and improve performance in harder-to-reach rooms.
Does BT offer a whole home WiFi guarantee?
BT Complete WiFi is a whole home WiFi guarantee that provides customers with up to three WiFi discs to improve the wireless signal around their home.
While the add-on comes with a 24-month minimum term contract, which can't be cancelled early, if customers fail to receive a 'strong' wireless signal in every room according to the MyBT app, they will be able to claim a £100 back against the guarantee.
How much does BT anytime cost?
A home phone line can be added to BT broadband for £5 per month, with unlimited anytime calls to UK landlines and UK mobiles costing an additional £13 per month.
So, for unlimited anytime calls customers would have to pay £18 per month on top of the cost of broadband.
How do I switch to BT from another provider?
The One Touch Switch service, introduced in 2024, allows customers to switch broadband providers more easily, regardless of the network they are moving from or to.
So, customers who want to switch to BT broadband only need to place an order for a BT broadband deal and then BT will handle the rest of the switch for them, including getting in touch with their existing supplier to end the current service and arrange a switch date for the same day to minimise any loss of service.
BT say switches and new customer orders should take around two weeks from an order being placed. However, where a new full fibre installation is required this could take longer depending on access and availability.
Read more about switching broadband providers in our main guide.
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