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Zzoomm broadband: What's on offer?
Zzoomm is a full fibre broadband provider that builds and operates its own network in selected towns across the UK.
The service is delivered entirely over fibre optic cables, providing consistent speeds and avoiding the performance issues associated with older copper-based connections.
Customers can choose from a range of broadband speeds, including:
- Full Fibre 200
- Full Fibre 500
- Full Fibre 1000
- Full Fibre 2300
All plans offer symmetrical upload and download speeds, so uploads are just as fast as downloads across every package.
Zzoomm's network is built to support multi-gigabit performance, allowing higher-speed tiers such as 2.3Gb to run consistently across the connection.
Each plan includes a router and unlimited usage, with optional mesh WiFi available to improve coverage in larger homes.
Broadband plans are available on 12-month, 24-month, or rolling monthly terms, depending on the level of flexibility required.
Availability of Zzoomm broadband
Zzoomm broadband is available in selected towns and smaller urban areas across the UK, rather than nationwide.
Following its merger with FullFibre, the combined network now covers around 600,000 premises ready for service, making it one of the larger alternative full fibre networks in the UK.
Zzoomm has focused its rollout on towns across counties including Berkshire, Cheshire, Derbyshire and Yorkshire. Current coverage includes places such as Crowthorne and Sandhurst in Berkshire; Crewe, Congleton, Nantwich and Northwich in Cheshire; and Bakewell, Buxton, Matlock and Glossop in Derbyshire.
Other towns where Zzoomm has built or expanded its network include Northallerton, Hereford, Thirsk, Sherburn-in-Elmet and Ripon, reflecting its focus on smaller towns and communities rather than major cities.
Because Zzoomm uses full fibre (FTTP) connections only, availability depends on whether your specific street has been connected, so even in covered towns not every property will be able to order immediately.
To check if Zzoomm broadband is available where you live, use our postcode checker above.
Zzoomm broadband speeds
Zzoomm offers a range of full fibre broadband speeds, from 200Mb through to multi-gigabit connections reaching up to 2.3Gb.
The available Zzoomm broadband plans and their average speeds are:
| Average download speed | Average upload speed | |
|---|---|---|
| Full Fibre 200 | 200Mb | 200Mb |
| Full Fibre 500 | 500Mb | 500Mb |
| Full Fibre 1000 | 1000Mb | 1000Mb |
| Full Fibre 2300 | 2300Mb | 2300Mb |
All Zzoomm plans provide symmetrical speeds, so upload speeds match download speeds across every package.
Because the connection is delivered entirely over full fibre, speeds remain consistent and are not affected by distance or copper phone lines, allowing higher-speed plans to perform reliably even at peak times.
New customer offers
Zzoomm offers discounted monthly pricing for new customers who sign up to a 24-month contract, with lower rates available during the minimum term compared to rolling monthly plans.
Offers are focused on reduced monthly pricing and simple contract deals, rather than bundles or add-ons.
All plans include free standard installation, so there are no upfront setup costs to pay when joining.
To see the latest Zzoomm broadband deals available at your address, use the comparison table above.
Key terms for Zzoomm broadband deals
Zzoomm broadband is available on 24-month, 12-month or rolling monthly (1 month) contracts, with longer terms offering lower monthly prices.
The monthly price you agree to stays fixed for the duration of your contract, with no in-contract price increases applied.
If you leave before the end of a 12 or 24-month agreement, early termination charges will apply, usually based on the remaining monthly fees.
Standard installation is included at no extra cost.
Any equipment provided must be returned when your service ends, otherwise replacement charges may apply.
Frequently Asked Questions
What router comes with Zzoomm broadband?
Zzoomm supplies a WiFi 7 router as standard with its broadband plans, referred to as the Zzoomm Hub.
The router supports WiFi 7 and offers maximum wireless speeds of up to 6.5Gbps.
It is designed to provide coverage of up to 200m2 per unit, depending on the layout and construction of the home.
The router operates across 2.4GHz and 5GHz wireless bands, providing improved speed and stability across multiple connected devices.
The router connects to a separate fibre ONT (optical network terminal), which links directly to Zzoomm's full fibre network.
Can I get a home phone line with Zzoomm broadband?
Yes. Zzoomm offers a home phone service that works over its full fibre broadband connection using VoIP technology.
The service costs £10 per month and includes unlimited calls to UK landlines and mobiles.
International calls can be made at additional per-minute rates.
You can usually keep your existing phone number when switching, depending on your current provider.
Can I improve the WiFi signal in my home with Zzoomm broadband?
Yes. Zzoomm offers additional WiFi coverage through its WiFi Pro add-on, which provides extra mesh units to extend your wireless signal around the home.
WiFi Pro costs £5 per month per additional unit and is designed for larger homes or properties where a single router may not provide full coverage.
The system works by adding extra access points that spread your WiFi signal more evenly, improving speeds and reliability in rooms further away from the main router.
You can also use your own mesh WiFi system if preferred, although Zzoomm may not be able to provide full support for third-party equipment.
Does Zzoomm increase prices during the contract?
No. Zzoomm does not increase prices during the contract.
The monthly price you sign up to is fixed for the length of your agreement, with no annual or mid-contract price rises applied.
This means your monthly cost will stay the same until your contract ends.
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