Sky Superfast Broadband

Sky Superfast Broadband is Sky's part-fibre (FTTC) broadband package, offering average download speeds of 67Mb.

It's available in areas where full fibre to the premises (FTTP) has not yet been rolled out, using a fibre connection to the street cabinet and copper wiring into the home.

Sky Superfast comes with the Sky Broadband Hub router and includes a digital home phone line as standard. It can also be bundled with Sky TV packages for additional savings.

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Sky Superfast Broadband at a glance

Sky Superfast broadband package

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Who is Sky Superfast Broadband best suited for?

Sky Superfast Broadband is best suited to households in areas where full fibre has not yet been rolled out.

With average download speeds of 67Mb, the connection is capable of:

• Streaming TV and films in HD and 4K on one screen
• Online gaming on consoles or PCs
• Video calling in HD
• General home working and web browsing

While the plan can support multiple devices, it is most comfortable in smaller households with one to two people using the connection heavily at the same time.

Where full fibre is available, customers may wish to compare entry-level plans such as Sky Full Fibre 75 or Sky Full Fibre 150, which offer higher speeds over more reliable fibre-to-the-premises infrastructure.

One of Superfast's key advantages remains availability, reaching around 98% of UK homes via the Openreach part-fibre network. In locations where copper line length limits performance, and speeds of up to 67Mb are not achievable, Sky may instead offer the lower-speed Superfast 35 package.

For households still limited to part-fibre connections, Sky Superfast provides a stable and widely available broadband option, particularly where gigabit infrastructure has not yet been deployed.

See the latest Sky broadband prices and availability here.

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What does Sky Superfast Broadband offer?

Sky Superfast Broadband delivers a part-fibre (FTTC) connection with average download speeds of 67Mb.

The service runs over fibre to the street cabinet and copper wiring into the home, and remains available to around 98% of UK properties where full fibre has not yet been deployed.

Key features include:

• Sky Broadband Hub router (WiFi 5)
• Sky Wall-to-Wall WiFi Guarantee (3Mb minimum wireless speed in every room)
• Digital home phone line included as standard
• Discounts available when bundled with Sky TV packages

At the time of writing, Sky Superfast Broadband costs £24 per month for the first 24 months, with out of contract prices increasing at the end of the minimum term.

The package includes the WiFi 5-enabled Sky Broadband Hub, Sky's Wall-to-Wall WiFi Guarantee (3Mb minimum wireless speed in every room), and a digital home phone line as standard. Customers can upgrade to WiFi Max for an additional £4 per month, which adds a 10Mb wireless speed guarantee on this tier along with a WiFi 6 router, optional mesh support and enhanced controls via the My Sky app.

The minimum term is 24 months, which is standard for major UK providers. Setup currently costs £5, although this fee is refunded against the first month's broadband bill.

Sky Superfast is Sky's primary part-fibre (FTTC) plan. In areas where copper line conditions limit achievable speeds, the lower-speed Superfast 35 package may be offered instead.

Customers with full fibre availability may wish to compare Sky's FTTP plans, which offer higher speeds and more reliable performance over modern fibre-to-the-premises infrastructure.

Sky does not publish a fixed annual price rise formula, but broadband prices are confirmed to increase by £3 per month from April 2026. This increase is pre-notified and forms part of the contract, so customers will not have the right to leave without penalty as a result. However, if Sky were to introduce additional price rises outside of this agreed increase, customers would be given the right to exit their contract without penalty.

See exactly what's available at your address using our Sky broadband search.

Sky Superfast + calls

Sky includes a digital home phone line as standard with its broadband packages, including Superfast, with calls charged on a pay-as-you-go basis.

Out-of-allowance calls to UK landlines and UK mobiles cost 27p per minute, plus a 25p connection charge.

Customers can add one of the following inclusive Sky Talk plans:

Inclusive calls are limited to 60 minutes per call. After this, customers must hang up and redial to avoid additional charges.

When taken with a broadband package, Sky Talk plans are subject to a 24-month minimum term and cannot be cancelled early without penalty.

Sky Superfast + Sky TV

Sky broadband can be bundled with Sky TV packages, with combined pricing often lower than taking the services separately.

Sky Superfast Broadband can be paired with either Sky Stream or Sky Glass, both of which deliver live and on-demand TV over the broadband connection without requiring a satellite dish.

The main TV bundle options are Sky Essential TV and Sky Ultimate TV.

Sky Essential TV includes Sky Atlantic and a selection of other Sky channels, along with Netflix and discovery+ included in the monthly price.

Sky Ultimate TV includes Sky Entertainment channels and around 35 additional premium channels, along with Netflix, discovery+, HBO Max, Disney+, and Hayu as part of the monthly subscription.

Premium add-ons such as Sky Sports, Sky Cinema and TNT Sports can also be added on rolling 31-day terms if required.

When bundled with Sky TV, the effective broadband price can fall to £20 per month with Sky Essential TV (down from £24), or as low as £17 per month when paired with Sky Ultimate TV.

Sky Stream is Sky's internet-delivered TV platform, providing live and on-demand content without the need for a satellite dish. Sky Glass uses the same streaming platform built directly into the television.

Customers can choose either Sky Essential or Sky Ultimate TV, with optional premium add-ons available including Sky Sports, Sky Cinema, TNT Sports, Sky Kids, Disney+, and Paramount+.

With average download speeds of 67Mb, Sky Superfast is capable of supporting 4K Ultra HD streaming on a single screen, alongside general browsing and HD streaming on other devices. Larger households streaming on multiple screens simultaneously may benefit from higher-speed full fibre plans where available.

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Sky Superfast vs Sky Full Fibre

Sky Superfast is a part-fibre (FTTC) broadband plan, whereas Sky's full fibre packages use fibre-to-the-premises (FTTP) technology, which delivers the connection all the way into the home.

Where full fibre has been rolled out to your address, it's generally recommended as the longer-term option, even at similar pricing to Superfast, because the technology offers more consistent speed delivery and greater future upgrade potential.

Should you upgrade?

If full fibre is available at your address, Sky's Full Fibre 75 plan functions as a direct replacement for Superfast - offering slightly higher speeds and all of the benefits of fibre-to-the-premises infrastructure. In many cases, the price is similar or the same as Superfast, making it an easy upgrade choice.

Customers looking for even more capacity can consider Sky Full Fibre 150, which typically sits at a similar price point to both Superfast and Full Fibre 75 but with double the average download speed.

Part-fibre Superfast remains a stable option where FTTP is not yet available, but where full fibre has been deployed, both Full Fibre 75 and Full Fibre 150 generally provide better performance and greater longevity.

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How does Sky Superfast Broadband compare?

Sky Superfast sits within the standard 60-70Mb part-fibre tier offered by most major UK broadband providers. While headline pricing is tightly clustered at this level, differences emerge once router specification, phone service and optional whole-home WiFi coverage are taken into account.

Here is the latest pricing for a range of equivalent plans:

At headline level, Vodafone currently undercuts Sky slightly at around £22.50 per month, with Plusnet close behind at £22.99. NOW Broadband is typically around £23 per month, while BT and EE are usually nearer £24.99 for similar speeds.

However, not all plans are structured the same. Sky includes a digital home phone line as standard, whereas Plusnet does not. NOW Broadband operates on the same Openreach network and uses the same Sky Broadband Hub router, but its WiFi add-on costs £6 per month compared with £4 for Sky's WiFi Max. BT and EE tend to charge extra for both a phone service and whole-home WiFi support.

For households planning to bundle TV, Sky can also reduce the effective broadband price when taken with Sky Essential or Sky Ultimate TV, which is a discount not available through NOW or other providers.

Feature and total cost comparison

*Comparable totals reflect adding a whole-home WiFi option and phone service where available.

On a like-for-like basis including phone service and mesh-style coverage, Sky is broadly aligned with Vodafone and NOW Broadband. Plusnet remains cheaper at headline level but offers fewer included features, while BT and EE typically become more expensive once comparable extras are added.

Overall, Sky Superfast is competitively positioned in the part-fibre market, with its strongest value coming where customers also intend to bundle Sky TV.

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How fast is Sky Superfast Broadband?

Sky Superfast Broadband offers average download speeds of 67Mb per second and average upload speeds of 16Mb per second at peak times.

Sky has gradually increased the advertised average speed of this package in recent years as network performance has improved, with the current 67Mb figure reflecting speeds received by at least 50% of customers between 8pm and 10pm.

Advertised average speeds must be achieved by at least 50% of a provider's customers during peak evening hours, making them a more reliable benchmark than older "up to" speed claims.

Because Sky Superfast uses part-fibre (FTTC) technology, speeds can vary depending on how far a property is from the street cabinet and the condition of the copper line. This means performance is typically less consistent than full fibre alternatives, where fibre runs directly into the home.

Speed guarantee

Sky provides a personalised minimum guaranteed speed at the point of sign-up. For Superfast customers this is often in the region of 50Mb to 62Mb, although the exact figure varies by property and is confirmed during checkout.

If speeds fall below the guaranteed minimum for three consecutive days and Sky cannot resolve the issue within 30 days, customers are entitled to:

• A refund of one month's broadband subscription
• A refund of upfront costs if the issue occurs within the first 30 days after activation
• The option to switch to a different Sky broadband package at no extra cost
• The right to leave the contract without early termination charges

Customers can claim under this guarantee up to two times during their minimum term.

To qualify, the connection must be active for at least 14 days to allow the line to stabilise, and speeds must be tested using Sky's My Broadband app.

WiFi guarantee

In addition to its line speed guarantee, Sky offers two separate WiFi guarantees for Superfast customers.

The standard Wall-to-Wall WiFi Guarantee is included at no extra cost and promises minimum wireless download speeds of 3Mb per second in every room. If this minimum is not met, customers can claim one month's broadband subscription back.

Customers can alternatively choose the Sky WiFi Max add-on. If WiFi Max is added, the Wall-to-Wall guarantee no longer applies.

Sky WiFi Max costs from £4 per month and increases the guaranteed minimum wireless speed to 10Mb per second in every room on Superfast Broadband. If this higher minimum is not achieved, customers are entitled to a one-month refund of their broadband subscription.

WiFi Max also includes additional features:

• Upgrade to the WiFi 6-enabled Sky Max Hub
• Daily line checks with automatic fault detection
• Free off-peak engineer visits if required
• 2GB of free Sky Mobile data if the fixed-line connection goes down

For larger homes or properties where signal coverage is weaker, WiFi Max may provide additional reassurance due to the higher wireless speed guarantee and included support features.

See how Sky WiFi Max compares in our WiFi guarantee guide.

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Sky Broadband Hub

Sky Superfast Broadband comes with the Sky Broadband Hub as standard. While this is no longer Sky's newest router, it remains the default device for part-fibre customers, as well as for NOW Broadband customers.

The Sky Broadband Hub supports WiFi 5 and dual-band wireless, which is sufficient for Superfast's 67Mb average download speed.

• Dual-band (2.4GHz and 5GHz)
• WiFi 5 (802.11ac)
• WPA2 security
• 4 x 1Gb Ethernet LAN ports
• Intelligent Mesh compatibility

Unlike Sky's newer Sky Max Hub, the Broadband Hub does not support WiFi 6 or tri-band functionality. Customers who upgrade to the WiFi Max add-on receive the newer WiFi 6-enabled router instead.

Sky Broadband Shield

Sky Superfast includes access to Sky Broadband Shield at no extra cost. This network-level parental control system is enabled by default for new customers and can be customised through the customer account area.

Broadband Shield allows households to:

• Filter content by age category
• Block specific websites or content types
• Set time-of-day restrictions
• Enable protection against phishing and malware

Because it operates at router level, protection applies to all devices connected to the home network.

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Verdict: Is Sky Superfast any good?

Sky Superfast Broadband is Sky's main part-fibre (FTTC) plan and remains available to around 98% of UK homes, making it the provider's most widely accessible package.

With average download speeds of 67Mb, it is suitable for small to medium households carrying out everyday activities such as streaming, video calls and general browsing. However, where full fibre (FTTP) is available, entry-level full fibre plans such as Full Fibre 75 or Full Fibre 150 will usually provide more consistent performance at a similar monthly price.

Sky Superfast includes:

• 67Mb average download speeds
• Part-fibre (FTTC) connection
• Digital home phone line with pay as you go calls
• Wall-to-Wall WiFi guarantee included
• Personalised minimum speed guarantee
• Optional WiFi Max upgrade with router enhancement

Headline pricing sits broadly in line with competitors such as Vodafone, Plusnet and NOW Broadband, with overall value depending on whether a phone line, mesh coverage or TV bundle discounts are required.

For homes that cannot yet access full fibre, Sky Superfast remains a stable and widely available option. Where FTTP has been rolled out, however, Sky's entry-level full fibre plans are generally the longer-term choice.

Customers who want to combine broadband and TV can also reduce the effective monthly price by bundling with Sky TV packages.