Best broadband in London

Last updated: 27 May 2023   By Samantha Smith

People living in London have a wide choice of broadband provider, including some unique options not available outside the capital.

The best internet in London will vary based on individual requirements, but one of the most affordable, as well as fastest, options is Community Fibre. Their service comes highly recommended with excellent customer reviews and some of the cheapest prices.

Community Fibre's availability varies across Greater London, but they're active in almost every borough and have passed over 932,000 homes so far.

Virgin Media and Hyperoptic also have good availability in London, as well as competitive pricing and the option of ultrafast and gigafast broadband speeds. Overall, Londoners have a wide choice of broadband deals available to them.

london city

Best broadband deals in London:

Package Broadband Monthly price Upfront price Contract term
150Mb Fibre Broadband 150Mb average £18.99 Free 24 months
offer Offer: Installed in 48 hours + Free setup
Full Fibre 145 145Mb average £27.99 Free 24 months
offer Offer: Save over £12/mth + No setup fee + Exclusive offers and discounts for Plusnet customers
M125 Fibre Broadband 132Mb average £26 Free 18 months
offer Offer: Reduced price: £26 per month + No setup fee (was £35)
Full Fibre 150 152Mb average £29 Free 18 months
offer Offer: Free setup and P&P

Verdict: The best internet in London

Our top choice for the best internet provider in London has to be Community Fibre.

Exclusively available in the capital city, Community Fibre offer full fibre to the premises broadband at some of the UK's cheapest prices.

The provider also offers symmetrical upload speeds, which are great for people who work from home, as well as include a LinkSys Velop router that supports the latest WiFi 6 protocol and mesh technology for the fastest speeds over WiFi.

Community Fibre say they can get customers up and running in just 48 hours and setup is often free. They've recently added a 60-day satisfaction guarantee, so customers can try them out without commitment. We also like their approach to out of contract pricing, increasing prices by just £2 at the end of a minimum term.

Read our review of Community Fibre broadband.

Londoners have plenty of options however, with some of the best broadband availability in the UK. Virgin Media is also a great choice, with good coverage around London and the option to bundle either their standard TV service, or their newer Stream TV service, which offers access to premium channels for less.

BT Openreach is also expanding their full fibre network rapidly, meaning providers like Plusnet, TalkTalk, and Sky are available with both fibre to the cabinet and fibre to the home deals.


What broadband is available in London?

People living in the City of London and Greater London have the widest selection of broadband providers to choose from. London has good coverage from full fibre specialists including BT Openreach, Virgin Media, and Hyperoptic, as well as dedicated London-only providers like Community Fibre and G.Network.

Full fibre networks

The majority of households in London can now access gigabit-capable broadband, with over 84% of the capital now covered.

Virgin Media has the greatest coverage in London, with their gigabit broadband available to over 62% of Greater London, according to ThinkBroadband.

London also benefits from dedicated full fibre providers, with smaller independent networks also providing around 37% of full fibre coverage in and around the city.

The largest independent broadband networks in London include:

Fastest average download speed Coverage in London
Virgin Media 1.13Gb 62%
BT Openreach 900Mb 25%
Community Fibre 920Mb 25%
Other altnets Up to 944Mb Up to 37%

While Virgin Media, Community Fibre, and Hyperoptic are all independent networks, BT Openreach is resold by providers including BT, TalkTalk, Sky, Plusnet, and Vodafone.

Other networks such as CityFibre and GNetwork also have availability in the capital.

Overall then, people living in London have a broad range of choice when it comes to which broadband provider is best.

Broadband deals

There is a range of broadband deals for people living in London to choose from, with full fibre packages offering download speeds from 100Mb to 1Gb per second, as well as options to bundle premium TV services.

Anyone looking for a new broadband provider should consider switching to full fibre if it's available to them, which is likely for the majority of homes in London.

The copper phone line network which provides superfast broadband is being closed down in the next couple of years, so migrating to full fibre is something every household will need to undertake eventually. As such, it's worth moving now if you're looking for a new provider.

Here are four top full fibre broadband deals available in and around London:

Package Broadband Monthly price Upfront price Contract term
150Mb Fibre Broadband 150Mb average £18.99 Free 24 months
offer Offer: Installed in 48 hours + Free setup
Full Fibre 145 145Mb average £27.99 Free 24 months
offer Offer: Save over £12/mth + No setup fee + Exclusive offers and discounts for Plusnet customers
M125 Fibre Broadband 132Mb average £26 Free 18 months
offer Offer: Reduced price: £26 per month + No setup fee (was £35)
Full Fibre 150 152Mb average £29 Free 18 months
offer Offer: Free setup and P&P

These packages offer average download speeds around 150Mb per second, which should be suitable for most households while also keeping costs low. However, faster speeds are available from each of these providers.

Each of the providers above have varying advantages. For example, while Community Fibre offers the cheapest price for London broadband overall, customers who opt for Virgin Media can also bundle a more premium TV service.

Community Fibre offers symmetrical upload speeds, and customers who take their gigabit deals get a WiFi 6 router with mesh support for extended coverage.

Plusnet resell full fibre broadband on the BT Openreach network, and also offer budget friendly prices. Yet, as recent research has revealed they have the most satisfied customers with speed, reliability and service overall, according to regulator Ofcom.

To find out exactly what's available to you use our broadband postcode checker to see the latest prices for your specific area in London.

Which broadband deals are available in your area?

For households who want even faster broadband, here are the top four gigabit broadband deals available in and around London:

Package Broadband Monthly price Upfront price Contract term
1Gbps Fibre Broadband 920Mb average £26 Free 24 months
offer Offer: Installed in 48 hours + Free setup
Full Fibre 900 900Mb average £44.99 Free 24 months
offer Offer: Save over £17/mth + No setup fee + Exclusive offers and discounts for Plusnet customers (Ends 29/05/2024)
Gig1 Fibre Broadband 1.13Gb average £41 Free 18 months
offer Offer: Reduced price: £41 per month + No setup fee (was £35)
Full Fibre 900 944Mb average £49 Free 18 months
offer Offer: Free setup and P&P

Virgin Media offers the fastest gigabit broadband speeds, with 1.13Gb average download speeds at peak times on their Gig1 deal. The upload speed on this package has also recently been boosted from 52Mb to 104Mb per second, bringing it in line with full fibre deals from BT, TalkTalk, Sky, and Plusnet.

Virgin Media customers can bundle TV services, including their new Stream service, for additional savings and access to premium TV packs like Sky Sports, Sky Cinema and Netflix.

While Community Fibre offers the cheapest prices for gigabit broadband in London, their coverage can be more limited than Virgin Media. You can check specific availability for your postcode on our full fibre broadband page.

Lastly, we've included TalkTalk's Full Fibre 900 deal here, which runs on both the Openreach FTTP and CityFibre networks. TalkTalk offer customers two Amazon eero Pro 6 routers, WiFi 6 and mesh compatible devices that can seamlessly extend wireless coverage around a home.

For more information on gigabit broadband and whether it's worth it, read more in our guide to 1Gb broadband deals.


Which is the best London broadband provider?

Most broadband providers have specific unique selling points and benefits over another provider, and usually, the best Internet provider for a specific customer will come down to what someone is individually looking for.

Best provider for London families

The best internet provider for families living in Greater London will depend on their exact requirements, for example for the cheapest or fastest see the next section.

Virgin Media is a good family choice however and has wide availability throughout London. The provider's new Stream TV service can be bundled with Virgin broadband and offers access to premium channel packs like Sky Sports and Sky Cinema, as well as on-demand apps like Netflix, NOW, Prime Video, and BBC iPlayer.

Overall, broadband and TV bundles from Virgin Media offer both value for money and all-round entertainment that's a great fit for families.

Package Broadband Monthly price Upfront price Contract term
Big bundle + Drama & Docs 264Mb average £37.99 Free 18 months
M250 Fibre Broadband + Weekend chatter + Stream 264Mb average £40 £35 18 months
offer Offer: No setup fee on broadband (save £35) + Get 10% Stream credit back on every subscription you add to Stream

Of course, everyone knows families tend to all want to do different things at the same time. When we have someone wanting to download the latest PS5 game upstairs, while someone else watches Netflix in 4K downstairs, a broadband package with enough capacity to support multiple devices is needed to ensure no one gets slowed down.

Here's a selection of some faster broadband deals that can support multiple devices at the same time, without breaking the bank:

Package Broadband Monthly price Upfront price Contract term
1Gbps Fibre Broadband 920Mb average £26 Free 24 months
offer Offer: Installed in 48 hours + Free setup
Full Fibre 500 500Mb average £33.99 Free 24 months
offer Offer: Save over £19/mth + No setup fee + Exclusive offers and discounts for Plusnet customers
Full Fibre 500 525Mb average £39 Free 18 months
offer Offer: Free setup and P&P

Best provider for London sharers

With living costs in the capital so high, many people choose to live in house shares in London, or buddy-up and split the cost of a flat.

In these instances, the best internet provider is likely to be one that offers both ultrafast broadband speeds with high capacity that can support multiple users at once, as well as one that offers competitive pricing to help keep costs down.

Both Community Fibre and Hyperoptic fit the bill here if they're available to your home due to their fast full fibre networks and cheaper overall prices. Hyperoptic are also more likely to be available in apartment blocks, for those living in flat shares.

Package Broadband Monthly price Upfront price Contract term
150Mb Fibre Broadband 150Mb average £18.99 Free 24 months
offer Offer: Installed in 48 hours + Free setup
Superfast (24 months) 158Mb average £30 £19 24 months
M250 Fibre Broadband 264Mb average £29 Free 18 months
offer Offer: Reduced price: £29 per month + No setup fee (was £35)
Super Fibre + Entertainment Membership 63Mb average £27.99
for 6 mths,
then £32.99
£10 12 months
offer Offer: Save £3/mth on NOW Broadband until 4 July 2024 then £24/mth + NOW Entertainment £6.99/mth for 6 months (Ends 04/07/2024)

Virgin Media might also tick the bill for house sharers who enjoy watching Netflix or the latest House of the Dragon together, as their new broadband and Stream TV bundles offers great value for money for people who want fast broadband with the option to add premium TV channels from providers like Netflix and NOW.

We've also included a fibre to the cabinet option here for people who don't yet have a full fibre network available to them. NOW Broadband offer competitively priced deals with the option to bundle NOW TV memberships for further savings on home entertainment.

Best provider for London students

While most students living in London will likely be in official campus accommodation with WiFi provided, or in house shares as above, many students may need mobile broadband so they can stay connected wherever they are, and take their Internet connection with them.

This can also be especially useful for students who don't want to get tied into lengthy contracts at a particular residence.

Mobile phone tethering to create a WiFi hotspot means smartphones can provide fast broadband access on the go for tablets and laptops.

Some of the best SIM only deals with large data allowances that can be used via tethering include:

Package Data Minutes Monthly price Contract term
Unlimited Data Unlimited Unlimited £16 1 month
Unlimited data Unlimited Unlimited £16 24 months
Unlimited data Unlimited Unlimited Free for 3 mths, then £24 12 months
Unlimited data Unlimited Unlimited £30 24 months

Many of the cheapest SIM only deals are found on virtual networks like ID Mobile and Smarty, but they use the Three network, so coverage will be the same across these providers.

Voxi operates on Vodafone's network so may offer better coverage for some areas.

Read more on mobile phone tethering and mobile broadband for the home.

Cheapest broadband provider in London

To keep costs to a minimum there are a range of broadband providers and packages available in London with high competition to keep prices low.

The cheapest deals will usually be found with superfast fibre to the cabinet (FTTC) broadband, which also has the widest availability - covering 98% of London. However, independent providers like Community Fibre and Hyperoptic often have the cheapest prices, though their availability is much more limited.

Here are four of the cheapest broadband deals in London:

Package Broadband Monthly price Upfront price Contract term
Light 30Mb (24 months) 33Mb average £17.99 £10 24 months
50Mb Fibre Broadband 50Mb average £18 £9.95 24 months
Superfast Fibre 38Mb average £23.99 Free 18 months
offer Offer: Money off for 18 months
Full Fibre 74 73Mb average £26 Free 24 months
offer Offer: £3 off for Vodafone pay monthly customers

Overall, availability does vary even in a very urban area like London, so it's worth checking your postcode to see exactly what is available to you, and then ordering by price to see the cheapest deals and the latest special offers.

Fastest broadband provider in London

The fastest broadband speed in London is 1Gb, and is available from a range of providers including Virgin Media, Community Fibre, Hyperoptic, BT, and a range of Openreach resellers like Plusnet, TalkTalk, Vodafone, and Sky.

Package Broadband Monthly price Upfront price Contract term
Gig1 Fibre Broadband 1.13Gb average £41 Free 18 months
offer Offer: Reduced price: £41 per month + No setup fee (was £35)
Full Fibre 900 944Mb average £44.99 Free 18 months
offer Offer: Money off for 18 months
Full Fibre 900 944Mb average £49 Free 18 months
offer Offer: Free setup and P&P
1Gbps Fibre Broadband 920Mb average £26 Free 24 months
offer Offer: Installed in 48 hours + Free setup

Virgin Media offer the fastest average download speed of 1.13Gb at peak times, and this has been backed up by independent research into broadband speeds carried out by Ofcom.

However, independent networks like Community Fibre and Hyperoptic offer symmetrical upload speeds up to 920Mb, while Virgin Media's fastest upload speed is just 104Mb.

Community Fibre do offer 3Gb download speeds in certain areas in London, but it's costly at almost £100 per month and is likely to be unnecessary for most households, especially considering the price of their 920Mb gigabit deal is just £29 per month.

We've more on broadband speeds in London below, or you can read more on the fastest broadband deals in our dedicated guide.


Broadband speeds in London

We've covered some of the fastest broadband deals in London in the section above, but let's look at what speeds people living in London are actually receiving.

Ofcom's latest update to their Connected Nations report, published in December 2022, shows while availability of gigabit-capable broadband is more widely available in London compared to the rest of the UK, take-up and actual broadband speeds are slightly behind.

Coverage of gigabit and full fibre broadband in London:

London UK
Gigabit-capable 70% 70%
Full Fibre 66% 42%

In comparison, we can see what percentage of households receive different broadband speeds, and therefore whether they've upgraded to a faster full fibre package:

London UK
Superfast (>30Mb) 89% 96%
100Mb+ 71% 72%
300Mb+ 70% 70%

While take-up of full fibre deals with speeds in excess of 100Mb is similar in London to the rest of the UK, there are more Londoners on broadband packages with speeds less than 30Mb, than across the UK.

It's possible that London has higher contention in busy areas, pushing average speeds down for people on fibre to the cabinet (FTTC) broadband packages.

London also has a larger number of 'exchange-only lines' than other areas in the UK, which could also be affecting speeds for residents. Exchange-only lines are where houses are so close to the local exchange they skip out the street cabinet, which means customers can't upgrade to superfast FTTC deals. While full fibre is possible for these people, it still depends on availability where Openreach has rolled this out.

Overall then, with the rollout of full fibre and gigabit broadband across London, we should see speeds improve for people in London as they migrate to ultrafast full fibre packages.


Full fibre rollout in London

Due to its high population, London has already benefited from full fibre installations from both Openreach and Virgin Media, as well as dedicated London providers like Community Fibre and Hyperoptic as we've mentioned.

Both Openreach and Virgin Media aim to reach over 80% coverage of their gigabit-capable broadband networks by the end of 2026, which means the remaining areas in London yet to benefit are likely to get connected in the next few years.

Community Fibre

Community Fibre, a dedicated London ISP, extended their network from 300,000 premises in July 2021, to over 932,000 premises in early 2023.

Community Fibre also confirmed their plans to double their network target to 2.2 million homes and businesses across in London by the end of 2024. The provider is already active in every borough of London, except from Havering, which they've plans to expand into soon.

Here is Community Fibre's latest availability in London:

community fibre coverage london may 2023

Compared to their coverage snapshot taken in August 2021, you can see how quickly they've expanded:

community fibre coverage london 2021

Hyperoptic coverage

Hyperoptic also have a large presence in London, covering Shepherd's Bush, Hammersmith, Kensington, Poplar, Wapping, and Canary Wharf. As well as moving into areas such as Maida Vale, St John's Wood, North Kensington, Notting Hill, Shoreditch, Southwark, Bermondsey, and Brixton.

However, as Hyperoptic originally targeted buildings, it is predominantly people living in flats and apartments that will be able to access to their network.

More recently they've started connecting new build housing sites, as well as announcing a £200 million investment to connect smaller buildings including terrace houses to detached properties throughout 2022.

The full fibre provider has passed over 1.15 million homes and businesses across the UK as of 2023, and set out plans to connect areas in London including Fulham and Pimlico, Willesden Green, Holloway, Hackney, Balham, and Clapham.

This is a map of their latest coverage across London:

hyperoptic coverage london may 2023

In comparison, you can see how much they've expanded since this snapshot was taken a little over a year ago:

hyperoptic coverage london 2021

Openreach FTTP

Openreach, which is resold by providers including BT, Sky, Plusnet, TalkTalk, and Vodafone, has currently rolled out its full fibre broadband to around 25% of London.

However, the company has ambitious plans to reach 25 million premises by December 2026, and their most recent financial results confirmed they're on target, passing 10 million so far.

Openreach's build list include areas such as Kilburn, Mayfair, Southwark, Brixton, Richmond, Wimbledon, Kingston upon Thames, Hounslow, Sutton, Hackney, Tottenham. These areas should all be connected by April 2025.

The latest availability for Openreach FTTP in London looks like this:

openreach fttp coverage london may 2023

Previous coverage looked like this, taken in August 2021:

openreach fttp coverage london 2021

Virgin Media

Virgin Media have the widest availability in London where ultrafast and gigafast speeds are concerned.

They completed their network upgrade to gigafast speeds in December 2021, so all customers can now access their fastest Gig1 broadband package.

While Virgin Media's network has since little growth in the past, the provider announced a £45 billion investment to expand their footprint to an additional 7 million premises, taking their UK coverage from 55% to 80%.

Its highly likely expansion will continue in London, with Project Lightening already connecting 17,000 homes in Cricklewood, London, in February 2022. At the time, Virgin Media confirmed they had connected an additional 340,000 homes and businesses across London since 2015.

Currently, Virgin Media's coverage across London looks like this:

virgin media coverage london may 2023

Read more about Virgin Media's availability and how to check your postcode.


Frequently Asked Questions

Which broadband is best in London?

The best Internet providers in London include:

  • Community Fibre, covering 932,000 premises, with average speeds of 920Mb
  • Virgin Media, covering over 60% of premises, with the fastest average speed of 1,130Mb
  • Plusnet, covering 25% of premises, with average speeds of 900Mb, and scoring highest for satisfaction and reliability in independent reports

Which is the fastest broadband network in London?

Virgin Media offer the fastest average download speeds of 1.13Gb per second, with Community Fibre also offering average speeds of 3Gb in select areas.

People will need to look to full fibre to the premises (FTTP) broadband sold by independent networks as well as Virgin Media and BT for the fastest broadband.

Who is the largest broadband provider in London?

BT is the largest broadband provider in London, with over a third of the market. However, Virgin Media's gigabit network is available to more homes than BT's full fibre network so far.

Community Fibre is also becoming a large provider in London, covering nearly 1 million premises in the capital.

What is the cheapest broadband price in London?

The cheapest broadband in London is provided by independent networks Hyperoptic and Community Fibre at around £18 per month, where they are available.

The most widely available deal, covering over 97% of London homes, is with Shell Energy Broadband and costs just £22.99 per month for new customers.


Summary: Best broadband in London

People living across London have plenty of options available to them from superfast broadband at the lowest prices, to gigabit-capable broadband from a range of providers.

London also gets the added benefit of a few dedicated providers including Community Fibre, G.Network and Hyperoptic also have a strong presence in the capital.

Larger households, whether that's sharers or large families, will want to consider broadband that can support multiple devices, such as ultrafast or even gigafast deals.

While smaller households can find very competitive pricing with smaller networks like Community Fibre or Hyperoptic if they're available, as well as through Openreach resellers like Shell Energy Broadband, Vodafone, and Plusnet, who all offer a range of cheap broadband deals with great availability.

Overall, our top Internet provider for London is Community Fibre, with Virgin Media a close second due to their wide availability and all-round entertainment TV bundles.

Still unsure who to pick? Read more in our head-to-head guides to Hyperoptic vs Community Fibre, Hyperoptic vs Virgin Media, and Community Fibre vs Virgin Media.

Comments

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