Choose Broadband Awards

Sky won awards in three categories in this year's Choose Broadband Awards, including:

customer service award 2023
best tv award 2023
best triple play award 2023

Sky Customer Reviews

Gold star Gold star Gold star Gold star
Sky broadband customers have rated them 4 out of 5 overall

Speed:

Gold star Gold star Gold star Gold star

Reliability:

Gold star Gold star Gold star Gold star

Satisfaction:

Gold star Gold star Gold star Gold star

Value for money:

Gold star Gold star Gold star

Customer Service:

Gold star Gold star Gold star Gold star

Recommendable:

Gold star Gold star Gold star

Ratings based on an independent survey of Sky customers carried out by Choose.

Sky TV and Broadband: What's on offer?

Each of Sky's broadband plans can be bundled with Sky Stream or Sky Glass for extra savings.

Compared to taking the services separately, Sky TV and broadband customers can save around £8 per month, or £144 over the length of the contract. It's a decent saving that makes bundling Sky TV and broadband worthwhile.

Sky offer the following broadband deals:

Each of these plans can be taken with Sky Entertainment & Netflix, which offers over 150 live TV channels, including Sky Max, Sky Showcase, and Sky Atlantic.

Customers can choose to sign up to the standard Sky Stream box, a small device that allows users to stream Sky TV over their broadband connection, or the Sky Glass TV set.

It's also possible to further customise the Sky TV and broadband package by adding premium channel packs including Sky Sports, Sky Cinema, TNT Sports, and Sky Kids, as well as taking the Sky Max add-on for an upgraded WiFi 6 router and whole home WiFi guarantee.

Read more about Sky TV packages and Sky Broadband.

Sky Stream or Sky Glass

Sky TV customers can choose to subscribe to Sky with the Stream Puck box or Sky Glass TV set.

The main difference between these options is the Sky Stream Puck box works with a customer's existing TV set, connecting via HDMI and over WiFi for the Internet. Whereas Sky Glass is a dedicated TV set with a built-in Sky box.

Sky Glass is much more expensive than Sky Stream, with the Stream box currently offering free setup when taken with Sky broadband.

Customers who do want Sky Glass can spread the cost of their purchase over either a 24- or 48-month interest free loan. It's also possible to simply pay for the Sky Glass TV upfront in one payment.

Read more about Sky Stream and Sky Glass in our dedicated reviews.

Sky broadband availability

Sky TV is available nationwide, and so too is Sky broadband, offering coverage to 97% of homes using both part-fibre and full fibre networks where available.

Sky broadband provides a connection through the Openreach network, which has so far upgraded 11.5 million premises to full fibre, or just under 40% of homes. The network also plans to upgrade a total of 25 million homes by the end of 2026.

Where full fibre is available Sky customers will be connected with a fibre optic cable installed directly to their home, which results in a faster and more reliable connection compared to older copper phone lines.

However, each of Sky's broadband packages are available on a full fibre basis, so households on a budget can still opt for Sky Superfast broadband if they want it.

It's worth noting however, Sky say customers will need a minimum download speed of 25Mbps to watch Sky in full 1080p HD, which is the standard format for Sky Stream and Sky Glass.

Customers who want to stream Sky TV in 4K Ultra HD will need a minimum download speed of 30Mbps.

All of Sky's broadband plans meet these minimum speeds, but customers who can choose a faster plan are less likely to experience any problems, especially if more than one occupant wants to go online at the same time.

New customer offers

The table above lists all of the special offers available to new customers signing up to a Sky TV and Broadband bundle.

Primarily, the main offer available from Sky is discounted prices for the minimum term, especially when customers take both services from the provider.

To be eligible for these offers customers will need to have not been subscribed to either a Sky TV or Sky broadband plan within at least the last 3 months.

We list the latest Sky TV and broadband deals available above, and keep our data updated on a weekly basis or as soon as the offers change. Often prices may be cheaper through our comparison service than on Sky's website directly, so it's important to use the 'Get deals' button above and sign up online to get the listed prices.

For customers who only want Sky TV or broadband, new customer offers can be found on our Sky TV deals and Sky broadband deals pages.

Key terms for Sky TV and broadband deals

Sky TV and broadband deals are available with 18-month contract terms, and it's not possible for customers to exit these plans early without incurring early termination charges.

Sky don't specify exact annual price rises, but they do reserve the right to increase prices during minimum terms on a yearly basis. In April 2023, prices for Sky TV and broadband increased by an average of 8.1%, although this was notably lower than some other providers who increased prices by as much as 14.4% in 2023.

While the minimum term contract on Sky TV when taken with a broadband bundle is 18 months, premium channel packs including Sky Sports, Sky Cinema, TNT Sports, Sky Kids, and the Ultra HD pack are available on 31-day rolling monthly terms.

Lastly, equipment provided to Sky customers, including the Sky Stream Puck box and Sky broadband router remain property of Sky and will need to be returned if a customer ends their service.

Those purchasing a Sky Glass TV set obviously do not need to return it at any point, but if they cancel their Sky TV subscription some of the features may no longer work.

Frequently Asked Questions

How much does Sky TV and broadband cost?

Sky TV and broadband costs from £36 per month for Sky Entertainment and Sky Superfast broadband, although it's also possible to subscribe to Sky TV Essentials and Superfast 35 broadband for just £33 per month.

Monthly prices include the Sky TV and broadband subscription as well as line rental and a home phone service with pay as you go calls.

Can Sky TV be bundled with any broadband package?

Sky Stream and Sky Glass can both be taken as standalone packages and will work with any broadband connection, as long as download speeds are at least 25Mbps.

Sky TV can also be bundled with Sky broadband for exclusive savings compared to taking the services separately.

Does Sky broadband come with a home phone line?

Sky TV and broadband deals all come with line rental included and the ability to make and receive calls on a pay as you go basis.

Customers can also choose to bundle an inclusive call plan, including Evening & Weekend Extra for off-peak calls, and Anytime Extra for unlimited calls to UK landlines and UK mobiles.

What channels are on Sky Entertainment?

Sky Entertainment includes over 150 live TV channels as well as a selection of on-demand content, including box sets and exclusive Sky Originals programming.

The base TV pack includes channels such as Sky Max, Sky Showcase, Sky Atlantic, Sky Nature, and Sky Documentaries, as well as National Geographic and the Discovery suite of channels.

Sky TV offers a range of original TV content including well-known dramas like Game of Thrones, Yellowjacket, Euphoria, Westworld, and Gangs of London.

Which on-demand apps can be added to a Sky TV box?

Both the Sky Stream Puck box and Sky Glass sets provide support for a wide range of on-demand apps.

Customers can access both free and subscription-based apps including Paramount+, Apple TV+, Peacock, Discovery+, Netflix, Amazon Prime Video, Disney+, Lionsgate+, Spotify, STV Player, BBC iPlayer, ITVX, All5 and My5.