Community Fibre Broadband

Community Fibre broadband: What's on offer?

Community Fibre is a London-based full fibre broadband provider, offering symmetrical download and upload speeds of up to 5Gbps to homes across the capital.

Their gigabit-capable broadband is available in 32 London boroughs, with pricing that is often lower than comparable full fibre packages from national providers such as BT and Virgin Media.

Customers can choose from a range of symmetrical speeds, including 75Mbps, 100Mbps, 150Mbps, 200Mbps, 350Mbps, 500Mbps, 600Mbps, 920Mbps, 2.2Gbps or 5Gbps.

Customers can choose between 12, 18 or 24-month contracts, with setup fees often waived as part of promotional offers. Community Fibre state that some installations can be completed in as little as 48 hours, although availability and timings will vary by location.

Broadband plans can be customised with a digital home phone line, a Netgem-powered TV box, and a whole home WiFi guarantee on the 1Gb, 2Gb and 5Gb speed tiers.

Read our full review of Community Fibre broadband here.

Availability of Community Fibre broadband

Community Fibre is available to over 1.3 million properties across London, covering more than one third of London homes and operating in 32 boroughs.

Community Fibre have active connections in the following London boroughs, although not every home in these areas will be covered - to check your postcode use the tool above:

Community Fibre has announced that it will pause further large-scale network expansion after completing current build projects, focusing instead on service delivery in existing areas. Through the acquisition of Box Broadband, the company also has limited coverage in parts of Sussex and Surrey.

For households within its coverage area, Community Fibre provides a competitively priced full fibre broadband option that is often among the lower-cost gigabit services available.

Community Fibre broadband speeds

Community Fibre offers a wide range of broadband speed options, from entry-level superfast packages through to multi-gigabit full fibre connections.

The current broadband speed choices available to customers include 75Mbps, 100Mbps, 150Mbps, 200Mbps, 350Mbps, 500Mbps, 600Mbps, 920Mbps, 2200Mbps and 5000Mbps.

Because Community Fibre use the latest full fibre technology in their network builds, customers also benefit from symmetrical upload speeds, which means uploads are as fast as downloads.

Here are the average download and upload speeds for each Community Fibre broadband deal:

The advertised averages here must be received by at least 50% of Community Fibre's customers between the peak network hours of 8pm to 10pm in the evening when most people are online.

New customer offers

Community Fibre offer discounted prices for the minimum term when new customers sign up, and the latest prices are available in the comparison of deals above.

New customer offers for Community Fibre generally include money off for the length of the contract and reduced or sometimes free setup.

To see the latest deals available on Community Fibre broadband, compare their packages in the table above where the prices are kept updated. It's important to click through on offers using the 'Get deal' buttons and sign up online to ensure you get the prices listed.

Key terms of Community Fibre broadband deals

Community Fibre offer customers the choice of contract terms between 12, 18 and 24 months in length. This gives customers more flexibility over their package, as cancelling a contract early can incur early termination fees.

Unlike many providers that apply significant price increases once a contract ends, Community Fibre applies a capped out-of-contract price increase of £4 per month.

Community Fibre includes an annual price rise clause in its terms, increasing prices by £2 per month each April. However, current deals are offering fixed prices for the duration of the contract for those who sign up before 2nd February 2026.

Lastly, if customers choose to cancel their service at any point, they'll need to return the router provided by Community Fibre, as well as any TV boxes if they added that service.

Community Fibre social broadband tariff

Community Fibre offer an Essential broadband package for both new and existing customers who may be struggling with the cost of staying connected to an Internet plan.

The Essential package now offers 35Mbps symmetrical download and upload speeds, and costs just £12.50 per month, making it one of the cheapest broadband deals available.

Community Fibre's social tariff is made available to anyone who needs it however, and they don't restrict customers to only those in receipt of certain means-tested benefits. This means, anyone struggling can continue to access broadband at a more affordable price.

However, as with their other plans, Community Fibre's Essential tariff is only available where their existing network reaches, and so those living outside of their network area will need to look at other social broadband options.

This comparison is produced and maintained by Choose, under the editorial oversight of Lyndsey Burton, Founder and Managing Director.