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Toob broadband: What's on offer?
Toob is an independent full fibre broadband provider offering a simple range of high-speed broadband plans over its own network and the CityFibre network.
Unlike many other providers, Toob focuses exclusively on full fibre (FTTP) broadband, delivering fibre optic cables directly into the home for faster and more reliable performance.
Customers can typically choose from two main broadband speeds:
- Full Fibre 150
- Full Fibre 900
Both plans offer symmetrical upload and download speeds, meaning uploads are just as fast as downloads - a key advantage over many other UK broadband providers.
Toob keeps its pricing structure simple, with a single monthly price that includes unlimited usage, a WiFi 6 router, and free installation on most plans.
Customers can choose between an 18-month contract at a lower monthly price, or a flexible 1-month rolling option at a higher cost.
Optional extras are limited compared to many providers, but include a Complete WiFi add-on for improved coverage around the home, as well as options such as a static IP address for more advanced users.
Toob also stands out for its fixed pricing, with no mid-contract price rises, so the monthly cost stays the same for the duration of your agreement.
Availability of Toob broadband
Toob broadband is available in selected towns and cities across the UK, rather than nationwide, using a combination of its own full fibre network and the wider CityFibre network.
Toob's own network currently covers over 250,000 premises, primarily along the South Coast, including areas such as Southampton, Portsmouth and parts of Surrey. Through its partnership with CityFibre, Toob is also available in a wider range of locations including Milton Keynes, Nottingham, Derby, Peterborough, Coventry, and parts of East Anglia and the Midlands.
CityFibre's network now reaches around 4.7 million homes and businesses across the UK, and Toob continues to expand into new areas as this rollout grows.
As a full fibre provider, availability depends on whether your specific street has been connected, so even in covered towns not every property will be able to order immediately.
To check if Toob broadband is available where you live, use our free postcode tool above to see the deals you can get.
Toob broadband speeds
Toob offers a simple range of full fibre broadband speeds, with a focus on fast, symmetrical connections delivered directly to the home.
All Toob plans offer symmetrical upload and download speeds, meaning uploads are just as fast as downloads - a key advantage over many other UK broadband providers.
The average download and upload speeds of Toob broadband plans are:
| Average download speed | Average upload speed | |
|---|---|---|
| Full Fibre 150 | 150Mb | 150Mb |
| Full Fibre 900 | 900Mb | 900Mb |
Because Toob uses full fibre (FTTP) connections, speeds are more consistent and less affected by distance compared to part fibre services that rely on copper cables.
As with all UK broadband providers, advertised average speeds must be achievable by at least 50% of customers during peak hours (typically between 8pm and 10pm).
New customer offers
Toob keeps its pricing simple, with introductory monthly prices available for new customers who sign up to a minimum term contract.
These discounted prices typically apply for the duration of the contract, rather than short-term promotional offers.
Toob also includes free setup and installation on most plans, with no upfront activation fee to pay.
To see the latest Toob broadband deals available at your address, use the comparison table above.
Key terms for Toob broadband deals
Toob broadband is typically available on an 18-month minimum term contract, with a lower monthly price than the flexible option.
Customers can also choose a 1-month rolling contract, which offers greater flexibility but comes at a higher monthly cost.
Toob does not apply mid-contract price rises, meaning the monthly price you sign up to will remain the same for the duration of your agreement.
If you cancel an 18-month contract early, early termination charges will apply, usually based on the remaining monthly fees.
Toob includes equipment such as a WiFi router as part of the service, which must be returned if you cancel your broadband, otherwise replacement charges may apply.
Frequently Asked Questions
What router comes with Toob broadband?
Toob broadband packages come with a Linksys WiFi 6 mesh router as standard, designed to support fast full fibre connections and whole-home coverage.
Depending on availability and your package, customers are typically provided with either the Linksys SPNMX42TB or the newer SPNMX56TB model.
Both routers support WiFi 6 and Linksys Intelligent Mesh technology, allowing additional nodes to be added for improved coverage throughout the home.
The SPNMX42TB is a higher-spec tri-band model with a more powerful quad-core processor and additional features, while the SPNMX56TB is a dual-band AX5400 router with a 2.5Gbps WAN port, making it suitable for gigabit broadband speeds and future upgrades.
Each router includes multiple Gigabit Ethernet ports for wired connections and can be managed using the Linksys app, allowing customers to control their network, guest access and parental settings.
Can I get a home phone line with Toob broadband?
No. Toob does not offer a home phone or digital voice service with its broadband packages.
Customers who need a landline service will need to use a separate VoIP provider or rely on mobile calling instead.
Can I improve the WiFi signal in my home with Toob broadband?
Yes. Toob offers a Complete WiFi add-on, which provides a Linksys WiFi 6 mesh system to improve wireless coverage around the home.
The service costs £6 per month on an 18-month contract and is designed to extend WiFi to every room using additional mesh nodes.
Toob also includes a coverage guarantee, aiming to deliver at least 35Mb speeds in main living areas. If this level of coverage cannot be achieved, you may be able to end the Complete WiFi contract early without termination fees.
Can I get a static IP address with Toob broadband?
Yes. Toob offers a static IP address as an optional add-on for an additional £8 per month.
By default, Toob uses CG-NAT, which means customers share a public IP address. A static IP gives you a dedicated address that does not change.
This can be useful for activities such as hosting servers, remote access, or certain online gaming setups.
Does Toob increase prices during the contract?
No. Toob does not apply mid-contract price rises, so the monthly price you sign up to will stay the same for the duration of your agreement.
This differs from many major broadband providers, which apply annual price increases during the minimum term.
Does Toob offer a social tariff?
Yes. Toob offers a social tariff called Toob Essentials, which provides full fibre broadband for £15 per month with speeds of 50Mb for both download and upload.
The plan is available to customers receiving certain means-tested benefits, including Universal Credit, Pension Credit, Income Support, Jobseeker's Allowance, and Employment and Support Allowance.
Toob Essentials includes free installation and no early termination fees, and is only available in areas where Toob's network has been rolled out.
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