Mobile phones for older people

Last updated: 11 June 2022   By Dr Lucy Brown, Editor

Mobile phones can help older people keep in contact with loved ones, as well as offering peace of mind for family and friends.

Smartphones specifically designed for older people from companies like Doro and emporia allow older users to benefit from smart features in a simpler format.

Equally, customers who simply want a mobile phone to make calls and send texts will find several budget phones to choose from.

Features like emergency buttons and hearing aid compatibility can help older users make the most of their mobile phones.

older couple using smartphone

Best smartphones for older people

Smartphones for older users fall into two categories:

  • Handsets that are designed for older people
  • Handsets that aren't specifically for older people but are easy to use

We've chosen two from each of these categories and compared them below.

Doro 8100 emporiaSMART.5 Alcatel 1 2021 Samsung Galaxy A13
Screen size 6.1" 5.5" 5" 6.6"
Emergency button Yes Yes No No
Hearing aid compatible Yes Yes No Yes
Dimensions 15.6 x 7.3 x 0.9cm 15 x 7.2 x 1cm 13.8 x 6.6 x 1cm 16.5 x 7.6 x 0.8cm
Camera 12MP + 2MP + 2MP 13MP + 2MP + 2MP 5MP 50MP + 5MP + 2MP + 2MP
Biometrics Face recognition Face recognition None Fingerprint
Price £174.99 £248.99 £49.99 £129


Our top smartphone pick for older users is the Doro 8100.

It combines useful features for older people with good features for everyday users. The TeamViewer option that enables users to ask for assistance from a trusted contact could be extremely useful for those who want the benefits of a smartphone but also need to ask for help occasionally.

As a runner-up for those who want a budget option, the Alcatel 1 is a good choice as an easy to use general mobile phone available on both pay monthly and pay as you go.

1. Doro 8100

Doro have made a name for themselves as one of the go-to brands for easy-to-use phones, with the Doro 8100 one of the latest devices in the range.

doro 8100

It features:

  • A large 6.1-inch display to allow users to see the screen clearly
  • A response button on the rear to alert specific contacts to an emergency
  • TeamViewer Quick Support to give full access of the handset to a trusted contact to help troubleshoot issues
  • Facial recognition to easily unlock the device

The Doro 8100 is a quality smartphone combining accessibility features for older users with features that younger smartphone users look for too.

doro 8100 in use

For example, it has a triple camera on the rear and a 5MP front camera - not ground-breaking when it comes to smartphone cameras, but certainly great for older people who want to take good photos with their handset and perhaps make video calls with family and friends.

Doro say the battery life on the 8100 will give up to 23 hours of talk time and last for up to 450 hours on standby.

Overall, the Doro 8100 is one of the best smartphones available for older people, although some might be put off by the price tag.

Where to buy the Doro 8100 GiffGaff ASDA mobile
Doro 8100

2. emporiaSMART.5

The emporiaSMART.5 is another handset that successfully manages to be both a good phone for older users and a good all-round smartphone.

emporia smart 5

It offers:

  • A 5.5" display
  • Emergency call button on the rear
  • A customised version of Android that is very simple to use
  • Facial recognition

The SMART.5 also comes with a detailed handbook to help users get started and a Smartcover as standard. This cover not only protects the phone but it's interactive and allows important tasks to be undertaken without opening the cover completely.

Like the Doro, the SMART.5 from emporia is the latest in a line of devices targeted specifically at older users. It also has a larger price tag than some users may be comfortable with, especially those who are uncertain whether they will get enough use out of a smartphone.

3. Alcatel 1 2021

The Alcatel 1 is a budget smartphone that isn't designed specifically for older people but offers a straightforward experience that might appeal to older users.

alcatel 1 2021

It features:

  • A 5-inch display
  • Android Go to run more quickly
  • Non-slip back cover
  • Eye Comfort Mode

While the Alcatel 1 is missing some of the key adaptive features noted above in the Doro and emporia smartphones, it is far cheaper than either of those devices and would be a good smartphone for older users who don't need emergency buttons but would prefer a cheap Android device.

The inclusion of Android Go in devices like this without much memory has some good side-effects for users: apps start up 30% faster with Android Go and the memory it saves on a fully-fledged operating system can be used for other things instead.

4. Samsung Galaxy A13

The Samsung A13 is another handset that is designed for regular smartphone users but may be worth considering for older users who want a long battery life and a large display.

samsung galaxy a13

As an entry-level device in the Samsung Galaxy range, the A13 offers:

  • A 6.6-inch display
  • A large 5,000mAh battery
  • Fingerprint recognition for easy unlocking
  • Easy-hold design with rounded corners

The Samsung Galaxy A13 is a good phone for older users who know their way around smartphones but would prefer a larger battery and a cheaper price point than other devices in the Galaxy range.

Thanks to the large screen, it is easier to view than the Alcatel 1, although some users may prefer the more compact device from their rival if they're not going to use the screen for watching videos or making calls to family, for example.

Best basic mobile phones for older people

Many phones on the market these days are smartphones, but for older users who don't want all the bells and whistles of modern phones, a more basic model will do.

There are several manufacturers specialising in simple phones for older people, with emergency buttons and hearing aid compatibility two common features found on these types of phones.

Here are four basic mobile phones for older people to consider:

Denver BAS-24200M TTfone Lunar TT750 Doro 7080 Easyfone A6
Screen size 2.4" 2.4" 2.8" 1.8"
Emergency button Yes Yes Yes Yes
Hearing aid compatible Yes Yes Yes Yes
Dimensions 1.7 x 9.9 x 5.3cm 1.78 x 4.9 x 9.7cm 2.1 x 5.7 x 10.9cm 11.5 x 5.2 x 1.4cm
Camera Yes Yes Yes No
Compatibility 2G 2G 4G 2G
Style Clamshell Clamshell Clamshell Standard
Price £32.99 £42.99 £98.99 £34.99

One thing to note about several of these phones: if the device is 2G, it can't be used with Three or providers who use their network such as iD Mobile or SMARTY.


Our top choice for a basic phone is the Denver BAS-24200M. Not only is it the cheapest basic phone we look at, but it's also got a straightforward design that will appeal to many older customers who just want to keep things simple.

1. Denver BAS-24200M

The Denver BAS-24200M is the latest device in a range designed specifically for older users.

denver bas-24200m

It includes:

  • SOS function button
  • Backlit keyboard
  • Bold fonts
  • Charging cradle

The SOS feature on the Denver allows users to programme up to five numbers and can send a text and/or call each of them in turn in the event of an emergency. This is a useful feature, although some might be frustrated it's on the keypad rather than the rear of the device.

With large buttons and a focus on visible fonts, the Denver is a straightforward basic phone that will suit people who just want to make calls and occasionally send texts.

2. TTfone Lunar TT750

TTfone has a range of easy-to-use basic mobile phones for older people, with this clamshell device one of the most popular.

ttfone lunar tt750

It's available in red, black or blue and offers:

  • 2.4-inch internal display and external display showing important information
  • Emergency call button on the side
  • Large keypad
  • Charging cradle

With an external display that is visible even when the handset is closed, users can see who is calling before answering as well as viewing important information such as the date, time and battery level.

The emergency call button is on the side of this phone, which may be more convenient and also frees up space on the keypad.

These features bring the price up slightly, however, and budget is the main reason the TTfone Lunar TT750 is in second place on our list.

3. Doro 7080

Doro's range of basic phones are as straightforward to use as their smartphones, with the 7080 a clamshell device that looks stylish and is easy to hold.

doro 7080

It includes:

  • 2.8-inch internal display and external display
  • Response button
  • Simplified user interface
  • Charging cradle

As the Doro 7080 is a 4G phone, it comes with internet access and has Facebook and WhatsApp pre-installed. These apps don't have to be used, but they offer an entry level of smartphone functionality even while the device itself is a more basic one.

The internal screen on the Doro 7080 is the biggest of the clamshells on this list, plus it also has a better camera that works well with its video calling capabilities. However, some customers may be put off by the price tag when they could get a fully-fledged smartphone with more features for a similar price.

4. Easyfone A6

The Easyfone A6 is a straightforward big-button phone that is available in 2G or 4G models (we're looking at the 2G version here).

easyfone a6

This basic phone offers:

  • 1.8-inches
  • Big buttons for easy dialling
  • SOS button
  • Charging cradle

With its big keypad, the Easyfone A6 is a throwback to the earlier days of mobile phones, and it should be easier for older people to use the buttons on this handset than on any of the other phones in this list.

The Easyfone A6 doesn't have the same screen size as the clamshell handsets above because it can't be folded up. This might mean some people struggle to read it as effectively, but fonts are adjustable to help with this.

Choosing a phone for an older user

As well as users themselves, family members and friends often help older people choose mobile phones. There are a few questions to ask when we begin looking for a handset:

  1. How confident is the customer with technology and would a simple phone be best?
  2. Have they ever used a smartphone before and do they need those features?
  3. How important is the screen size?
  4. Do they need an SOS or emergency button?
  5. Would a charging cradle be useful?
  6. Which network would be best for them?
  7. How much are they willing to spend?

On these last two points, it's worth remembering that while all these phones can be used on multiple networks, there are still some limitations such as the inability to use 2G devices on Three's network, for example.

Meanwhile, cost is usually the biggest consideration for any mobile phone buyer and older people are no exception.

Smartphones are more expensive than basic phones and, while they will be valuable if customers get use out of the smart features, they won't be for everyone. Equally, there are large variances in price even for basic phones, so it's important to look closely at budget - especially if there's a possibility the phone might be easily damaged or lost.

Verdict: our top choice is the Doro 8100

Mobile phones and tablets can be crucial tools to help older people keep in contact with loved ones and experience more of modern life through their phones.

Thanks to smartphones designed specifically for older users from the likes of Doro and emporia, there are good options available for customers who want to use the internet as well as making calls and texts.

Our pick for the best smartphone for older people is the Doro 8100 because:

  • It combines good smartphone features with extra options for older users such as the emergency response button
  • The TeamViewer feature to help customers troubleshoot issues with a trusted contact is unique
  • The screen is one of the largest available, ensuring users can easily see the display

For those who prefer a simpler phone, there is a good range of handsets on offer for people who just want to make calls or have an emergency contact button on hand.

Our top choice for a basic mobile phone for an older person is the Denver BAS-24200M because:

  • It's one of the cheapest basic mobiles around
  • It is straightforward in design and easy to use
  • The SOS button is unlikely to be accidentally pressed as it in on the keypad itself

Straightforward mobile phones have been making a comeback for several years, partly thanks to the decision by HMD Global to revamp the old Nokia line of minimalist phones in 2017, meaning it's easier than ever to find the right phone for each individual.

As we explain in our guide to helping older people get online, there are definite benefits to using the internet for the older generation, but if that's not a consideration then keeping it simple could be the best option.


15 March 2016

Insufficient Phone Memory : TT Jupiter 2. It didn't take long for this phone's Achilles Heel to show itself... Firstly, let me say that at 61 I am not a high-use mobile user and had no similar problems with my old-model Nokia I had for 10 years. With the TT Jupiter 2, you will find that it will not take much messaging activity at all before you have to start deleting texts stored in your Inbox and Sent folder, because there is insufficient memory for more messages to be stored. The biggest problem for me is similar insufficient memory for my Calendar entries. I use my Calendar to record my upcoming appointments, and I am no socialite. I soon started receiving 'Schedule Full' messages, not allowing me to enter more appointments. I am throwing my Jupiter 2 in the bin!!!

Rosalie Jellinek replying to Peter
19 September 2016

Thank you for your feedback, it was very helpful to me.

9 December 2014

My mother has mobile version 2 listed here, and she still finds it illogical, and so did I for a phone that is meant to be easy!

14 November 2014

The designs of mobile sets for aged persons are really good with relatively big sized buttons specially red and green and enough space between them.

Find the best deal on a new handset

independent comparison

We are independent of all of the products and services we compare.

fair comparison

We order our comparison tables by price or feature and never by referral revenue.

charity donations and climate positive

We donate at least 5% of our profits to charity, and we have a climate positive workforce.

Get insider tips and the latest offers in our newsletter