Hyperoptic 1Gb broadband

Last updated: 17 January 2024   By Dr Lucy Brown, Editor

Hyperoptic's Hyperfast package offers gigabit-capable broadband with symmetrical speeds of 900Mbps.

Hyperfast is a competitively priced gigabit broadband plan available where Hyperoptic has built their network.

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Hyperoptic Hyperfast is a 1Gb broadband plan and the provider's fastest package choice.

Customers can choose from 1, 12- or 24-month contract terms, and there is an optional home phone service and WiFi extender.

Symmetrical download and upload speeds of 900Mbps at peak times put it above rival networks, but availability is limited to the 1.4 million premises passed by Hyperoptic so far.

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At a glance

Price £42
Setup cost From £19
Minimum term 1, 12 or 24 months
Out of contract price £60
Annual price increase No mid-contract price rises
Download speed 900Mbps
Upload speed 900Mbps
Usage allowance Unlimited
Router Nokia Hyperhub
WiFi guarantee £7/mth
Parental controls Router-level
Home phone £2/mth
Anytime calls £3/mth (UK landlines only)
Pros Cons
Competitive pricing for 1Gb speeds WiFi 5 router is due an upgrade
Symmetrical download and upload speeds Call plans don't include UK mobile calls
No mid-contract price rises Availability still limited
Package Broadband Monthly price Upfront price Contract term
Hyperfast (24 months) 900Mb average Free
for 3 mths,
then £39
£19 24 months
offer Offer: 3 months free (Ends 29/04/2024)

Who is Hyperoptic 1Gb best suited for?

Hyperoptic's 1Gb broadband plan is best suited to larger households, where lots of people are sharing the Internet connection.

It's ideal for bandwidth heavy activities, as well as homes with lots of smart devices, smartphones, tablets and smart TVs all competing for bandwidth.

Depending on availability to a customer's home, Hyperoptic might be the only gigabit-capable or full fibre option available.

Yet, for those who have a wider choice, customers should consider the fact Hyperoptic 1Gb is a fairly 'no frills' plan, with no option to bundle a TV service for example.

It's possible to add a home phone plan, but inclusive call allowances don't cover calls to UK mobiles. And, while customers can add the Total WiFi add-on for a WiFi booster, the Nokia Hyperhub included in this plan only supports devices up to WiFi 5.

However, despite these minor drawbacks, Hyperoptic's 1Gb plan is affordably priced, and the symmetrical upload speeds combined with fair contract terms, like no mid-contract price rises, will win over many customers.


What does Hyperoptic 1Gb offer?

Hyperoptic's Hyperfast - or 1Gb - broadband plan offers a fibre to the building, or full fibre to the home connection, with average download and upload speeds of 900Mbps.

Customers can choose from three separate contract lengths:

Package Broadband Monthly price Upfront price Contract term
Hyperfast (24 months) 900Mb average Free
for 3 mths,
then £39
£19 24 months
offer Offer: 3 months free (Ends 29/04/2024)
Hyperfast (12 months) 900Mb average £39 £19 12 months
Hyperfast (Monthly Rolling) 900Mb average £60 £29 1 month

While customers who opt for Hyperoptic 1Gb on a 12- or 24-month contract get an introductory price discount for the length of their minimum term, customers who take the package on a rolling monthly basis pay the standard price from day one.

However, while the monthly rolling option is more expensive, it gives customers greater flexibility as the plan can be cancelled at any time with just 30 days' notice.

The out of contract price for both the 12- and 24-month contract plans is £60 per month, so customers who opt for a longer contract can benefit from the lower introductory price for longer.

Hyperoptic are vocal advocates of fixed price broadband, so customers won't be subject to any mid-contract price rises, and prices will remain the same for the duration of their minimum term.

1Gb broadband + calls

It's possible to add a home phone line to Hyperoptic 1Gb broadband, and this costs just £2 extra per month.

For this, customers get free calls to UK landlines at the evening and all weekend, and they can choose to take additional inclusive call plans including anytime calls for an extra £3 per month.

Package Broadband Monthly price Upfront price Contract term
Hyperfast (24 months) + Evening & Weekend calls 900Mb average Free
for 3 mths,
then £41
£19 24 months
offer Offer: 3 months free (Ends 29/04/2024)
Hyperfast (12 months) + Evening & Weekend calls 900Mb average £41 £19 12 months
Hyperfast (Monthly Rolling) + Evening & Weekend calls 900Mb average £63 £29 1 month

Hyperoptic 1Gb and calls can be taken on any of the contract length options, with the additional pricing remaining the same across all packages.

Customers can also choose to add the following call plans to their Hyperoptic Hyperfast package:

Monthly price Includes
UK Mobile Plan £3 50% on calls to UK mobiles
Anytime UK Landline Plan £3 Calls to UK landlines at anytime
International Plan £5 Half price calls to international destinations

One major drawback of Hyperoptic services is that they don't include calls to UK mobiles in their inclusive call plans, and customers can only save a maximum of 50% on these calls with a mobile calling plan for £3 per month.

Standard calling costs for mobiles are 17p per minute, so even with the UK Mobile Plan, customers would still be paying 8.5p per minute.

Read more about the cheapest way to get a home phone.


Hyperoptic Hyperfast vs Ultrafast

Customers living in a Hyperoptic enabled building may wonder exactly which broadband package to choose.

In addition, Hyperoptic's 1Gb plan Hyperfast is only £3 per month more than the next fastest plan Ultrafast, which offers average download speeds of 522Mbps.

Package Broadband Monthly price Upfront price Contract term
Ultrafast (24 months) 522Mb average Free
for 3 mths,
then £36
£19 24 months
offer Offer: 3 months free (Ends 29/04/2024)
Hyperfast (24 months) 900Mb average Free
for 3 mths,
then £39
£19 24 months
offer Offer: 3 months free (Ends 29/04/2024)

The price difference between these two packages increases to £10 per month after the minimum term, or when taken on a monthly rolling contract.

Both packages come with the same Nokia Hyperhub router, so there's little between them other than the download and upload speeds.

We've got more on what broadband speed you need in this guide, but most households are likely to find the speeds offered by the Ultrafast plan enough.

Speeds over 500Mbps are going to be able to support as many as five people going online at the same time, even where they're carrying out bandwidth heavy activities like gaming or streaming 4K content.

Hyperoptic's 1Gb Hyperfast plan would be better suited to larger households with a lot of occupants sharing the connection, especially where people are reliant on a good connection, for example when working from home.

Ultimately, the choice between Hyperoptic Hyperfast and Ultrafast is likely to come down to budget, as even the 522Mbps speeds of the Ultrafast plan are likely to support most situations.

Read more about Hyperoptic's broadband packages.


How does Hyperoptic 1Gb compare?

The 1Gb broadband plan from Hyperoptic is competitively priced, coming in around the cheapest end of the market.

However, the rollout of full fibre broadband across the UK has meant there are now several gigabit-capable deals all priced around the same per month.

Package Broadband Monthly price Upfront price Contract term
Hyperfast (24 months) 900Mb average Free
for 3 mths,
then £39
£19 24 months
offer Offer: 3 months free (Ends 29/04/2024)
Full Fibre 900 900Mb average £41.99 Free 24 months
offer Offer: Save over £20/mth + No setup fee + Exclusive offers and discounts for Plusnet customers (Ends 15/05/2024)
Gigafast Broadband 900Mb average £42 £5 18 months
offer Offer: WiFi Max just £3/mth + (£5 refundable setup fee for new customers if applicable)
Gig1 Fibre Broadband 1.13Gb average £45 Free 18 months
offer Offer: Reduced price: £45 per month + No setup fee (was £35) (Ends 30/04/2024)

Hyperoptic Hyperfast is priced at a similar level - around £42 per month - to equivalent packages from Plusnet and Sky's Gigafast, with plans from TalkTalk, Virgin Media, BT, and Zen Internet costing more.

One major benefit to Hyperoptic's 1Gb broadband over rivals including Virgin Media and resellers of Openreach FTTP like BT, Sky, Plusnet, and TalkTalk, is that Hyperoptic offer symmetrical - and thus faster - upload speeds.

Virgin Media's Gig1 plan for example has average download speeds of 1130Mbps, but upload speeds are limited to just 104Mbps. It's a similar story from providers like BT, whose gigabit-capable deal only has upload speeds of 110Mbps.

In contrast, Hyperoptic's 1Gb plan offers upload speeds considerably faster at 900Mbps on average at peak times.


How fast is Hyperoptic 1Gb?

Hyperoptic 1Gb offers average download and upload speeds of 900Mbps at peak times, which is between 8pm and 10pm when the network is meant to be at its busiest.

These speeds are based on what actual Hyperoptic customers receive, and at least 50% of their customers must receive these advertised speeds or faster.

Average download speed Average upload speed
Hyperoptic Hyperfast 900Mbps 900Mbps

In addition to these advertised average speeds, Hyperoptic also provide customers with a minimum guaranteed download speed.

Minimum guaranteed download speed
Hyperoptic Hyperfast 900Mbps

The minimum guaranteed download speed is effectively a service guarantee, or promise, and Hyperoptic say if customers don't receive the minimum speed for 3 days in a row or longer, and Hyperoptic can't fix the issue within 30 days of being notified, customers can leave their contract penalty free.

There are some caveats to this guarantee however. For example, Hyperoptic will take the speed delivered to the router as the minimum guaranteed speed, rather than the speed a customer actually experiences through a connected device - whether that's via Ethernet or wirelessly.

Despite this, Hyperoptic's 1Gb plan offers one of the fastest minimum guaranteed download speeds in the market, beating Virgin Media's Gig1 and Sky's Gigafast plans but a considerable margin.

Virgin Gig1 for example promises minimum download speeds of 565Mbps, while Sky Gigafast promises minimum download speeds of 585Mbps.


Nokia Hyperhub

Hyperoptic 1Gb comes with the provider's latest router, the Nokia Hyperhub, first unveiled in October 2020.

The Nokia Hyperhub is optimised to handle the 900Mbps average speeds available with Hyperfast, although to reach the fastest speeds, users will need to connect directly to the router with an Ethernet cable.

The Hyperhub has some impressive technical specifications:

Feature Nokia Hyperhub
Dual band Yes
Automatic band steering Yes
Channel optimisation Yes
Wi-fi antennae 4
Gigabit LAN ports 4
Gigabit WAN ports 1
USB 2.0 ports 2
VoIP support Yes
Mesh technology support Yes

Hyperoptic say this is a business grade router designed to give customers an extra edge at home. Plus, it can be wall-mounted or stands upright on a desktop for extra flexibility.

However, we're already seeing provider's move over to offering WiFi 6 capable routers, with the latest security encryption offered by WPA3. Virgin Media, TalkTalk, Shell Energy Broadband all offer gigabit customers a WiFi 6 router, while Sky and Vodafone offer customers the option of one.

So, while the Nokia Hyperhub is an adequate router, it's starting to look a little dated, and could be due an upgrade soon.


Verdict: Is Hyperoptic 1Gb worth it?

Hyperoptic 1Gb is one of the cheapest gigabit-capable broadband packages available, with the added benefit of offering symmetrical upload speeds.

However, the race to rollout and connect customer's to new full fibre networks, including Virgin Media and Openreach FTTP, mean there's an increasing number of cheap gigabit deals available.

While Hyperoptic 1Gb is priced at just £42 per month for the minimum term, so too are gigabit plans from Plusnet and Sky, with plans from Virgin Media, TalkTalk and BT only costing between £3 and £11 more.

Overall, it will likely come down to availability with only around 25% of Hyperoptic's footprint also able to choose an Openreach FTTP package.

See the latest Hyperoptic deals in your area.

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