Annual credit card statements on the way

justin schamotta
By Justin Schamotta

credit card accounts©

THE Government has announced that it will push credit card providers to send their customers new annual statements.

If all goes to plan the first yearly statements will be issued in December 2011 with the rest following in early 2012, according to a report from the Department for Business Innovation and Skills (BIS).

Clarity for consumers

"These statements will inform consumers how they have used their card over the previous 12 months," BIS said.

The idea is that the annual statements will offer more clarity for consumers by providing a year's worth of information about their account at once, giving them a holistic view of their spending and promoting switching.

Seeing the whole cost of the account will help people budget for the total cost of credit since, BIS argue, monthly statements work in the opposite way: trying to play down the amount of interest and fees cardholders accrue.

What remains to be seen, however, is how useful these annual statements will actually be.

That is: what kind of information they'll include and how they plan to format it to help ensure that consumers actually read it and act on it.

Thus far it looks as though annual statements will include the following:

Electronic statements

Card companies will also be required to produce online statements that allow consumers to access their past year's transactions.

Although many banks do this already, the forward thinking people at BIS are pushing for a version that consumers will be able to 'plug in' to price comparison and money management websites and applications in order to identify cheaper alternatives in the market.

The department's technological push is part of its MyData consumer empowerment initiative.

That will see big banking brands including Barclaycard, Mastercard and the Lloyds banking group contributing to a system that will allow consumers instant digital access to data collected by brands for the purposes of marketing.

At the moment, consumers seeking to access information held about them using the data protection act can find themselves waiting for up to 40 days.

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