We welcome feedback and enquiries about the Choose website, our content and how we work. You can contact us using the details below and we aim to respond within two working days.
Choose is an information and comparison service, not an advice service and not an alternative to contacting your provider.
That means:
If you need help with a service problem, complaint or dispute, our signposting page lists independent advice services and complaints bodies that may be able to help.
For your security, please don't send personal or sensitive information, such as account numbers or passwords.
Email
[email protected]
Social media
X (Twitter): @ChooseUK
Facebook: ChooseUK
Post
Choose Ltd
54 Cliffe High Street
Lewes
BN7 2AN
Email or social media will usually receive a faster response, but we aim to reply to postal enquiries as promptly as possible.
If you've experienced a problem with the Choose website or our content - for example incorrect information or technical issues - we're sorry and would like to hear from you so we can put it right.
If your complaint relates to a product or service offered by another company, we won't be able to resolve it directly. In those cases, please visit our signposting page to find the appropriate independent complaints or advice service.