Why go for John Lewis broadband?
A package for every customer
Regardless of whether customers want simply to check the latest news and send emails, or to stream and download media content, they should be able to find a John Lewis broadband deal that caters for their needs. There are up to 17Mb connections that are perfect for those who mostly want to surf the web, do a bit of online shopping, and check their social media accounts. Yet at the same time, there are faster up to 38Mb and up to 76Mb packages for those who need a little more "oomph" from their broadband, enabling them to watch videos and listen to music more freely.
No limits on data
Regardless of which John Lewis broadband package they opt for, new customers will find that there are no limits on the amount of data they can use each month. This enables them to download and stream as much as they want, without having to ration their activities and without having to miss out on anything. It also saves them money, since they'll be at no risk of incurring an additional fee for going above their agreed limit.
No installation fees
One thing that sets the John Lewis broadband packages apart from those offered elsewhere is the fact that John Lewis don't charge new customers an activation fee. So long as newcomers already have a BT-compatible phone line, installation and activation will be completely free to them. This makes a John Lewis deal even better value for money than the headline price would suggest, since the lack of activation costs saves anything from £10 to £50 a year, which in monthly terms can work out to as much as £4.16. Added to this, there is no wifi router fee or delivery charge for the router.
The same price wherever you are
One of the unsung benefits of a John Lewis broadband deal is that the cost is the same regardless of where a customer is in the UK. Even if a new subscriber lives in a remote rural area, John Lewis will charge them the same amount for their broadband as they'd charge someone living in a densely populated city. This makes the provider a good choice for rural customers and those who live a little bit further afield.
This is the main feature that sets John Lewis apart from Plusnet, who provide the John Lewis broadband service, making them a good choice for people who live in more rural areas.
What else is included with John Lewis broadband?
When signing up for a John Lewis broadband deal, PC users are usually provided with a range of internet security applications as a free extra. While their exact content is liable to vary, these generally include a spam filter, a firewall, antivirus protection, antispyware tools, and online backup software. And with such a range of defenses, customers will find that their PCs are protected against most of what the threats posed by the internet.
Included with every John Lewis broadband package are inclusive calls to UK landlines on evening and weekends. If this isn't enough for customers, they can choose to go for an Anytime or Anytime and International call plan, although in both cases they'll have to pay extra on top of their usual subscription fee.
How to switch
Switching to a John Lewis broadband package is easy, since all it involves is that new customers go online and sign up to one. Having done this, John Lewis will then handle everything else, contacting existing suppliers and ensuring that the old broadband connection will be deactivated as soon as the new one is installed.
However, John Lewis point out that customers using Direct Debit to pay their monthly bills should make sure to cancel their payments to their old supplier themselves, otherwise they'll continue to pay for a service they're not even receiving.
What's needed to receive a John Lewis broadband service?
New customers need the following things in place before they can receive their broadband from John Lewis: a telephone, a non-cable phone line (e.g. a BT phone line), a Visa or MasterCard for the initial payment, and bank details in order to manage regular Direct Debit payments. Obviously, they’ll also need a PC, laptop or some other internet-ready device.
Can John Lewis broadband be had without landline?
New customers need to take out a landline with John Lewis if they wish to receive their broadband from the provider. In the vast majority of cases, switching from a previous phone provider is easy and free, so long as this provider is non-cable (e.g. not Virgin Media). However, if a previous landline supplier is cable based, John Lewis may charge an installation fee of up to £49.99 in order to move a customer to a new, compatible phone line.
That said, customers will be able to keep their old numbers when moving to John Lewis.
What about the contract?
John Lewis requires new customers to sign up for a 12-month contract. As is usually the case, this contract comes with a discounted monthly subscription rate, with the rate increasing after the full year has elapsed. Customers should therefore be aware that they'll be charged a higher rate after 12 months, especially if they want to continue making as many savings as possible on their broadband.
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