Media frequently asked questions


5 March 2015 (last updated)
How much does caller display cost?
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30 July 2014 (last updated)
Are external mobile broadband modems any good?
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17 July 2014 (last updated)
How do I use my mobile phone as a modem?
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16 July 2014 (last updated)
How to improve your broadband speeds
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15 July 2014 (last updated)
Online harassment: could broadband providers help?
3 April 2014 (last updated)
Why can't I just pay for the channels I want?
23 October 2013 (last updated)
What causes broadband connection problems?
19 August 2013 (last updated)
Why does technical support take so long?
5 August 2013 (last updated)
Why do ads follow me around the web?
26 June 2013 (last updated)
Are you on an 'Exchange Only' line?
23 June 2013 (last updated)
Which sites does my ISP block?
20 April 2013 (last updated)
Are you entitled to lower prices for poor speeds?
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